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There's currently a duo (a senior and an apprentice) installing a new boiler in our apartment. It's just a joy to hear them work. They're doing all the steps together. Sometimes the apprentice leads the way and sometimes the senior does. It's so inspiring to see! 🤩 here's why:
Each step in the process seems to be discussed briefly before starting. Some steps the senior asks what needs to be done, this forces the apprentice to make a decision based on their own insights. If needed the it's corrected, sometimes reasoning behind the decision is asked.
Every step is backed by reasons why. When problems are encountered they do a quick recap of what is going on, determine what caused it, what's needed to fix it, how they can fix it now, and what should have been done to prevent this, and who should have done things differently.
It's so nice to see "pair-programming" in the real world. The knowledge transfer is SO apparent and constantly happening. I wonder if they do this knowingly or that it just happens. It seems to be so natural. Anywho, I enjoyed this and just wanted to share it with you all.
Another nice aspect just happened. After the senior did something, the apprentice wanted to review the steps to understand it all. They keep taking the time to review each step!
The apprentice is out to fetch materials, so I figured it would be a good time to ask the senior why they work like this. His response is remarkably appropriate for our industry: [translated] "There is no other way. It's just too much to learn on your own. ..."
"... I have learned so much from my seniors, now it's my time to teach the new people. Sometimes planning doesn't allow for it and then we complain and tell them the consequences if it this transfer of knowledge doesn't happen." <<< that's powerful.
How can we as an industry better explain what the consequences are when we're not provided with the time to transfer knowledge? I think this is a key question for our industry.
