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Patrick McKenzie
@patio11
, 3 tweets, 1 min read Read on Twitter
You'd be surprised how much easier sales processes can get if you demonstrate a good understanding of the sale's rep's model of the conversation.

"I know you want to qualify my transactional intent so some data points you might find useful: X, Y, Z."
n.b. It is not *always* in your best interest to make it seem absolutely certain that you'd do a deal, because that pre-concedes negotiable parts of the deal, but if you e.g. need the rep to go to bat for you for some reason, this says "There will be juice worth the squeeze."
In addition to information about transactional intent two things that you could choose to prominently share are timeline and authority (or process of obtaining authority) to do the deal.

Sales reps should generally attempt to extract these, but smooth the gears a bit.
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Patrick McKenzie
@patio11
“Isn’t the market for X saturated?”

After literally years of being told that by technologists about software, books, etc etc I can’t think of almost any market which has ever been saturated in the way that people claim every market is saturated.

Freaking *Starbucks* is not.
Starbucks of the industry-leading commercial real estate team which will give serious consideration to putting two Starbucks on the same street corner to avoid losing potential Starbucks customers who were at that street corner wanting Starbucks but not enough to turn for it!
Tagging the above tweet as being in no way sarcastic; they factually are one of the best real estate operations in the US (Walgreens and McDonalds also very good at this even within their categories) and they absolutely will take two corners.
Read 3 tweets
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Patrick McKenzie
@patio11
Advice which seems obvious to me now but which wasn't and so maybe will help you:

If you ever are talking to someone who is very good at some X relevant to you, and you hit it off, ask them "Who else should I talk to about X?"
They are very, very likely to talk to other people who are good at X (or otherwise professionally involved with the sorts of problems of people who talk to people working on X), likely have a better calibration than you do on who is good at them, and *will often love to be asked*
(In Silicon Valley there is a subtle culture about the difference between "Who should I talk to about X?" and "Who would you introduce me to talk to about X?" Part of me understands; part of me believes that where the difference is material just resample the conversational pool.)
Read 3 tweets
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Patrick McKenzie
@patio11
Had a really interesting conversation with @matt_levine about the intersection of technology and finance, coming to an Internets near you in the not too distant future.

I definitely learned something; hope everyone will enjoy it.
Specific interesting thing from about the first minute: I asked Matt what a convertible bond was for the audience and he gave the true technical answer (a bond which can be surrendered for stock at some agreed upon terms) and why it was interesting to companies.
That reason: you should only convert the bond above some share price, which effectively means you have a call option on buying the stock. Call options are more valuable if volatility is high. This is well understood.
Read 5 tweets

Related threads

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Charity Majors
@mipsytipsy
i have a theory, which is that we struggle to get the time allocated to pay down technical debt (or improve deploys, etc) because to biz types we basically sound like the underpants gnomes.

step 1 ... pay down technical debt
step 2 ...
step 3 .. PROFIT
we spend a lot of time thinking about this because it's the same story for instrumenting properly, or learning a new tool, or investing in observability.

i.e. the engineers are usually dying to do it, even their managers may be board, yet it can get bumped indefinitely.
which is why you should read this new blog post by @lizthegrey, in which she connects the dots from start to finish: how infrastructure work translates directly into to dollars, and every hop between.

honeycomb.io/blog/treading-…
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Mason 🏃🏻✂️
@webdevMason
Something that I think would genuinely surprise people is the number of on-paper tech billionaires — yes, billionaires — who have roommates

These people genuinely do not handle wealth the way people expect. There’s only so much you can spend on cold showers & electric bikes
Ultimately money is just optionality/freedom. Some of the really rich people I know actually want less *stuff* than I do, but their liabilities are nuts
tbh, this is mostly just me mulling over the idea of “100,000x” material wealth. The best most ultrawealthy people can do is models on a megayacht, which is maybe just 5x over normal pretty girls on a speedboat rental. The hedonic treadmill doesn’t have all that many gears
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Jonathan Pritchard 🧠🎙️✒️
@the_pritchard
How Magicians #Design A Trick, And Real-World Applications

Design Thinking is all the rage lately, and it's great to see the general population waking up to its power but y'all are late to the party.

Magicians have been doing this whole "design thinking" thing for 10,000+ yrs.
Let me pull the curtain back and show you exactly how we go about making the impossible happen. It's a very logical process that gets phenomenal results, but it's been shrouded in secrecy for thousands of years.

First Question: What effect do I want to have on my audience?
This is powerful focus.

Out of everything that is possible, what SPECIFICALLY do I want the audience to experience? Do I want them to believe I can fly? Do I want them to think I can make tigers appear out of nowhere? Or, do I want them to think I can read minds (my specialty)?
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Jason Fry
@jasoncfry
Good morning! The Last Jedi novelization comes out in PB Tuesday. I'll offer some thoughts from the writing process in roughly chronological order. Hopefully it will be of some interest/answer some of the Qs folks had. (For which thank you.) amzn.to/2zrkytY
OK, that prologue. It's *NOT* a vision of a better life for Luke. It's a warning from the Force, which has used a dream to slip through Luke's defenses. In both dream and reality, Luke's life is seemingly tranquil but evil is ascendant everywhere else in the galaxy.
Why start there? I wanted to open with Luke and step back in time; to be in Luke's head in a way that would be harder later, when we're exploring Rey's story and he's a mystery she's trying to solve; and to introduce the idea of the Force as almost a character in its own right.
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Jeannette Ng 吳志麗
@jeannette_ng
So, you’re a writer and you’re worried about writing outside your immediate experiences and identities.

Here is the thread of practical advice for you.
EXAMINE YOUR MOTIVES. Why do you want to write this?

Are you trying to solve racism/sexism/colonialism with your work?

As writers we love stories about heroic writers whose work has changed the world. And as such we like to look to our own writing to solve societal problems.
And I understand this completely, not the least because I’ve felt the pull.

But if you’re looking to play saviour with your words, it is unlikely that you will do the marginalised people you are trying to save justice.
Read 47 tweets
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Peter Kirwan
@DrPeteKirwan
This again. Is it possible that maybe, JUST MAYBE, there are positive reasons for a rise in first class degrees? A thread. 1/ | University grade inflation to be tackled as first-class degrees rise bbc.co.uk/news/uk-459351…
As the article notes, student fees have grown exponentially in the period being compared. Should we be surprised that a consequence of this might be students working harder? 2/
Let’s not forget that the growth in electronic resources has also made it much easier, for most part, for more students to access good materials. The race to the library for the one copy of a book is increasingly not A Thing /3
Read 12 tweets

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