I thought I'd share 12 things I've learned the last 12 months 🙃
Thread below... 👇
After seeing many different businesses and really digging into metrics, it's clear that there are winning combinations and losing combinations
baremetrics.com/open-benchmarks is a good place to start
Can't ignore fundamentals like ARPU, Churn, LTV, Quick Ratio, etc
I now classify businesses into two buckets:
1. Those who do customer research, &
2. Those who guess
Avoid guesses, assumptions, and hopeful thinking like the plague.
Need more of this 👇
You need to price based on value, but people still need to feel like they're getting a good deal.
There are 100+ ways to increase value, and only one way to decrease price (discounting)
Early on I collected a list of mental models, frameworks, and resources I could reference when I felt stuck, unsure, or like an imposter.
That list would eventually evolve into mentalmodelsformarketing.com
Create your own "swipe file"
Being unconventional can be a competitive advantage. Stop looking, sounding, and acting the same as everyone else.
And don't be afraid to try new things. Challenge conventions. Ask why.
Look to others pushing the envelope.
Marketing is inundated with tactics and hacks and all sorts of "best practices."
But you have to ask yourself, "Does this fit who we are?"
Values don't have to be a limiting factor. They can also be a source for creativity.
E.g. 👇
Been both really inspired and challenged by @aprildunford's Obviously Awesome (which is a must-read)
If you can't clearly articulate why customers should choose you, you have a problem
Consider the impact vs the effort, as well as whether that thing is an innovation or an optimization.
It's easy to regress into doing things that are easy, but make ~no difference.
When was the last time you asked yourself, "Why am I doing X?"
Before I started at Baremetrics, I managed to steal some time from @AsiaMatos and she really encouraged me to set aside time to just think and ponder.
I used to go to the zoo for an hour or two (walking distance from home) and need to get back to it.
It's funny how little you can do alone. A company is a company for a reason. You each have unique talents, skills, and aptitudes.
Thankful we have an amazing team of *seriously* smart people 💪
baremetrics.com/about