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Baskar Ganapathy @BaskarG
, 3 tweets, 2 min read Read on Twitter
. @ICICIBank_Care is one of the worst phone banking service there exists. #FAIL
Please note that this is for a corporate credit card (wonder what happens to consumer...thank god we don’t have that from Icici)...it took me 6 times calls , 4 times circling on IVR almost each time and reach the right person after begging one of them!! cc @ICICIBank_Care
But even now im not sure if I will get my corporate credit card as this is my 2nd attempt of doing all this dance with @ICICIBank_Care #fail
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Ok it is 2019, soon 2020 and here is the case for @twitter to allow editing the tweets for god sake cc @jack @TwitterSupport @sriramk /1
Case #1, lets say, you started a long thread like this one and you want to edit the top one, you are stuck, because if you delete the top one, the whole thread has to be re-typed #fail cc @jack @TwitterSupport @sriramk /2
If your intention is to have a time stamp, you can still allow edit and internally create a new tweet or thread which will be a win-win...good user experience and audit in tact, wdyt? cc @sriramk @jack @TwitterSupport /3
Read 3 tweets
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From one of the AR & collection experts, focus on top 20% outstanding customers to knock off 80% DSOs cc @numberzofficial
Do you know your top 20%?
From the same _dedicated_ AR/ collection expert, I would not eat non-veg (sacrifice) towards the end of quarter, until I meet my collection quota!! wow
Read 4 tweets
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“If you wanna buy something, you go to Amazon; if you wanna know something, you go to Google; if you wanna waste time, you go to Facebook” - Ben Thompson
Don’t get this wrong, most of the times we don’t know what to buy or what to know, so facebook can come out winner!
This could apply to any causal “I have some time let me check out ...” ... could be Facebook, WhatsApp, Instagram etc.
Read 3 tweets

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I may be an expert in ISIS propaganda, but let me just tell you a bit of personal history, because I literally grew up in it.

But I wasn’t born in Iraq. I was born in Wichita, Kansas - and I grew up at the height, and heart, of terrorism in the name of Jesus: the abortion wars.
Throughout the 90s, in the Kansas heartland of “real America,” a militant religiously motivated terrorist group called the Army of God focused on Wichita as the battleground over women’s reproductive rights.

They attacked doctors, patients, and clinics with acid, bombs, guns.
This Christian terrorist campaign in Kansas took it digital before Al Qaeda or ISIS.

Army of God groups launched websites with “kill lists” - including patient, doctor, clinic volunteer photos, addresses, names, numbers, license plates, etc.

One was called “Nuremberg Files.”
Read 79 tweets
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Marketing #fail of the month: I visited the big @TMobile store in Burbank, CA - planning on getting the new @oneplus 6T, but the @petelau2007 @JohnLegere love-fest is going to go sour very shortly, if my experience was any indicator.
Staff not only had zero product knowledge of the phone, but clearly didn't even care. I casually asked what the phone specs were (storage, camera), and the store associate begrudgingly took out his own phone to research the answer via the Web.
There were no specs displayed beside the only 6T in the store, shoved in a back corner. There was no @oneplus product-specific signage whatsoever. A basic rule of product marketing & sales is that you have to both #Know about your product, and #Care about it.
Read 5 tweets
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A bookstore café Yoonjin au where Yoongi is the son of a multibillionaire owner of the biggest bookstore chain in Korea. Jin is the owner of this quaint bookstore named "Shop Around the Corner," because it is located just around the corner. Yoongi's grandpa (who started the
business) used to date Jin's grandma (who used to own his bookshop). Yoongi's company is going to open a branch just across the street from Jin's bookshop and Jin's shop is in danger of closing. Jin asks for help from his anonymous online friend whom he randomnly met one night
In a Studio Ghibli forum. He immediately hit it off with seoul152 (his ol friend's handle). They leave each other some short messages every day. Like these one:
Read 234 tweets
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GOD BLESS YOU, DIVERSITY SOLDIERS
PLEASE POLICE MY TONE FOR I AM DEAF IN THE WAYS OF THE POLITICALLY CORRECT
THANK GOD WE DONT HAVE THIS PROBLEM ON THE MOON. FOR IT IS EQUAL PARTS BLACK AND WHITE.
Read 4 tweets
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For the last 24 hours I've been texting & calling with refugees in Libya. 500 are apparently stuck in a Tripoli prison w/o food & water after heavy fighting broke out two days ago. They say their guards ran away, leaving them alone.
These refugees are men, women & children. They tried to cross the Mediterranean earlier this year, but were found by Italian boats, who turned them over to the EU-backed Libyan coastguard, who put them in prison. The conditions were already terrible before the fighting started.
Oh the phone earlier I could hear children crying & what sounded like bombing in the distance. The refugees say everyone's incredibly frightened. "We hear machine guns, tanks, big bombs, last night from the roof it was all fire."
Read 293 tweets
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One like, one unpopular Blockchain/Cryptocurrency opinion
1/ trusted intermediaries are sometimes great
2/ there is no such thing as crypto economics, there's economics
Read 71 tweets

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