Marketing #fail of the month: I visited the big @TMobile store in Burbank, CA - planning on getting the new @oneplus 6T, but the @petelau2007@JohnLegere love-fest is going to go sour very shortly, if my experience was any indicator.
Staff not only had zero product knowledge of the phone, but clearly didn't even care. I casually asked what the phone specs were (storage, camera), and the store associate begrudgingly took out his own phone to research the answer via the Web.
There were no specs displayed beside the only 6T in the store, shoved in a back corner. There was no @oneplus product-specific signage whatsoever. A basic rule of product marketing & sales is that you have to both #Know about your product, and #Care about it.
1/Children & young people with autism and learning disabilities who could be living in the community with specialist support are languishing for years in Assessment & Treatment Units, some of them locked up 24/7 in isolation rooms, bec of severe financial pressure on Local Auths
2/ At the same time, private providers running these ATUs are raking in profits, being paid £452m per yr in what has become a market driven provision where autistic and LD people are little more than commodities
3/ This in spite of the fact that caring for them in the community would be far less expensive not to mention far better for the individuals concerned, their quality of life, their security and safety and their wellbeing