, 26 tweets, 10 min read Read on Twitter
In 2018, 4,565 submissions were made on Reported. (That's nearly 4x the submissions in 2017!) We crunched the data and are excited to share the Reported 2018 Year In Review. /1
Reported is an app that lets NYers hold dangerous drivers accountable for their behavior behind the wheel, for blocking bike lanes & crosswalks, failing to yield to you when you're crossing the street, running a red light or stop sign, or parking on a sidewalk. /2
First, let's focus on TLC-licensed vehicles (yellow & green taxis and "for hire vehicles" like @Uber & @Lyft). TLC vehicles represented 81% of the reports. Reported then submits these to 311/TLC on the user's behalf. The TLC often issues a summons to the driver. /3
Of the TLC vehicles that were reported, 75% were associated with - you guessed it - @uber. 2% are @ridewithvia, 1% are @lyft & the remaining 22% are older NYC players like Dial7, Elite, Carmel, and Skyline. /4
64% of reports were for FHVs; 16% yellow taxis, 15% private drivers; 3% commercial; 2% green taxis. We also had 15 reports of NYPD vehicles blocking bike lanes (an all too common sight). If we want NYPD to enforce #VisionZero policy, they can start by not blocking bike lanes. /5
The TLC (@nyctaxi) will issue drivers a summons (like a parking ticket). According to our data, about 60% of drivers will pay this summons. Fines for blocking the bike lane & blocking the crosswalk (the most common complaints) are $100. /6
If a driver does not respond within 6 weeks, the TLC schedules a hearing at OATH where the driver can plead their case in front of a judge. Fines are doubled if they are found guilty. We estimate (based on internal data) about 50% of drivers heard by a judge are found guilty. /7
For every 10 drivers issued a summons by the TLC, 6 will plead guilty & pay a ~$100 fine. The remaining 4 will go on to an OATH hearing where 2 (~50%) will be found guilty and pay ~2x the fine ($200). So each Reported submission ultimately yields ~$100 for the city. /8
In 2018, Reported filed 3,800 TLC complaints on behalf of users. That translates to ~$380,000 in revenue for the city! /9
These fines may seem high or unfair, but out of 5,200 unique licenses since 2016, only 4% have ever been reported more than once. We think low recidivism shows that fines are effective and drivers change their behavior. For context, there are more than 120,000 TLC vehicles. /10
Stopping in the bike lane "for just a sec", known as the #deblasiostop, is illegal because it forces cyclists into traffic. This isn't a minor inconvenience. It's deadly. nyc.streetsblog.org/2018/09/18/mad… /11
A modest fine can be a memorable way for professional drivers to obey rules that protect the most vulnerable road users. That's what Reported is all about. We just want the bike lanes and crosswalks be clear of cars and for drivers to not threaten our lives. /12
64% of reports were for blocking a bike lane (an epidemic for painted bike lanes, aka #murderstrips, that render them useless quite often); 20% blocking a crosswalk; 11% driving recklessly, running red lights, failure to yield; 5% illegal parking (eg @placardabuse) /13
Reported automatically submits your "bike lane blocked" complaints to @nyc311 as "illegal parking" as well as to the TLC. So you may get 2 emails from 311 from 1 submission. We want to make sure bike lane blocking registers in 311 reports that city officials review. /14
Localize.city did an analysis of 4,230 "bike lane blocked" complaints made to 311 between September 2017 and September 2018.
labs.localize.city/where-nyc-cycl… /15
We found that 1,103 "bike lane blocked" submissions were made by Reported in that time period. So ~25% of *all* 311 bike lane complaints are filed by our users! Impressive! /16
People often ask if they can file complaints for non-FHVs and the answer is *yes*! In fact, 856 reports were for non-TLC vehicles (including private drivers, USPS, UPS, Fedex, NYPD, etc). Most of these reports were filed to 311 as illegal parking complaints. /17
Reported makes it super easy for cyclists and pedestrians (in particular) to snap a photo and submit later. 96% of reports had at least 1 photo. 40 reports had a video, like this driver clearly violating the reporter's right of way. /18
We love twitter particularly because it's a great way to hold drivers accountable in a more public way. 92% of reports were tweeted and include the hashtag of the police precinct, community board and any speeding or red light tickets the driver has. /19
Reported automatically looks up the vehicle's prior violations (speeding and red light tickets, illegal parking, etc) and includes a vehicle "report card" in the tweet. (Similar to @howsmydriving, a fantastic tool.) Here's an example: /20
Not so surprisingly, 83% of the vehicles submitted to Reported had at least 1 violation. Most of these drivers have been caught speeding in school zones and blowing through red lights. /21
When we tweet a report, we include the NYPD precinct the incident took place. The hope, of course, is that the police will notice that there is a real problem in their precinct and enforce the laws that protect cyclists and pedestrians, the most vulnerable road users. /22
With 9% of all complaints, @NYPD7Pct takes first place. @NYPD9Pct, @NYPD13Pct, @NYPD84Pct, and @NYPD78Pct are the precincts in which the most complaints occur. These 5 precincts represent 40% of all complaints on Reported. /23
One simple idea is to get more @NYPDnews officers out of their cars and on bikes so they can experience the kind of road hostility #bikeNYC knows all too well. /24
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** Meant @HowsMyDrivingNY sorry!
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