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Jake Williams
@MalwareJake
, 3 tweets, 1 min read Read on Twitter
It is hard to overstate the rage I feel at @Uber when it says "3 minutes" for an estimate then I say get me a ride and it says 15 minutes. You have the data to properly estimate ride availability, do it.
Also, if you more than triple my expected wait time and I decide to take another mode of transportation, why the holy f*ck should you be entitled to charge me a cancellation fee? Go sit on a cactus. A sharp cactus...
Props to @Uber_Support for handling a further issue with this ride promptly. I complain about brands when they fail, it's only right to acknowledge when they fix a problem quickly.
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More from @MalwareJake see all

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Jake Williams
@MalwareJake
Just wanted to follow up on my flight from hell with @delta tonight.
1. We had no internet
2. My seat power outlet was busted, already low battery meant I couldn't even work offline for the whole flight
3. 55 minutes from landing to opening the door at the gate.
1/
Called @delta diamond support desk. They disconnected me twice, once 2 minutes into the call, once 17 minutes into the call. By disconnected, I mean while speaking with a human, I was routed into an automated system. The customer care survey and lost baggage respectively. 2/
On call #3 to @delta diamond medallion support, I spoke with supervisor Caroline in Salt Lake City. She down played the wait on the tarmac at LAX and proceeded to tell me there was no issue with internet on the flight or "air traffic control would have a record of that." 3/
Read 10 tweets
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Jake Williams
@MalwareJake
Of course @SingaporeAir has said they have disabled the cameras. But get real: the cameras are available on in flight entertainment systems because someone requested the feature. They increased the unit cost for @SingaporeAir, so *someone* there had a plan for these. 1/4
Given that the cameras increased the unit cost, the plan almost certainly involved a mechanism to monetize them. The only other thing that makes sense is that @SingaporeAir thought there was a value proposition to their customers. But they aren't claiming that, are they? 2/4
I'm not freaking out about more surveillance. I'm not even sure what the threat model would be here. But one thing I'm reasonably sure of is that @SingaporeAir is not acting in good faith here answering questions about why these were deployed. 3/4
Read 4 tweets
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Jake Williams
@MalwareJake
As an employer, I'll speak to the perception of "temp hiring" for pentesters. If you don't have professional liability insurance (not cheap), I can't sub to you (even if I wanted to). I'd love to hire more of the right people and I think other co's are similarly situated. 1/2
Obviously I can't speak for everyone's experience, but the two things that have lead me to "dump" someone are:
1. Not delivering on work on the agreed upon schedule
2. Not being able to report their findings

We're likely to find out about both on the first engagement. 2/3
This means that first = last. Particularly on the reporting part, I've had folks swear they wrote an awesome report and "nobody has ever complained before" but it's not going on my letterhead if it doesn't have good grammar, has mass spelling mistakes, etc. 3/4
Read 4 tweets

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Col·lectiu Ronda
@CollectiuRonda
#Uber i #Cabify anuncien acomiadaments col·lectius i la seva intenció de deixar d'operar a Barcelona...obrim fil per compartir algunes reflexions al respecte 👇🏽
La suposada raó d'aquests acomiadaments és la regulació del sector de les VTC plantejada per part de la Generalitat
Aparentment, Cabify i Uber consideren inviable el requisit de la pre-contractació del servei (absolutament inherent a l'activitat de les VTC) o la prohibició de retornar a la seva base després de cada trajecte
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Bells
@bells4526
Me han borrado el hilo creado para contar la verdad sobre #Uber y #Cabify:
ME TENDRÉIS QUE MATAR PARA QUE ME CALLE... VUELVO A ABRIR HILO

Hace muchos años, Ruiz-Mateos y los dueños del Corte Inglés intentaron meterse en el mundo del taxi para comprar casi todas las licencias y+
+ y quedarse con el sector. Pero gracias a la regulación, se les denegó puesto que para evitarlo solamente una persona puede tener tres licencias como MÁXIMO
#TaxiEnLucha #HuelgaTaxi #HuelgaDeHambreTaxi #HuelgaDeTaxis
+Entonces ante la negativa del taxi para que este SERVICIO PÚBLICO cayese en mano de cuatro empresarios y todos sus trabajadores fueran sometidos a trabajos precarios como el que tienen actualmente las VTCs y glovo, se les ocurrió una idea.
Read 24 tweets
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Jennifer L. Pozner
@jennpozner
1. Woke up 3hrs too early, queasy and stressed. 2mins from now, we will likely be witness to a national misogynistic sham so deep and so blatant as to prove once and for all that the powerbrokers of US government do not believe women are human. #Kavanaugh #BelieveSurvivors #RAGE
2. I'll prob livetweet #Kavanaugh hearing, but I feel physically ill over how they've stacked the deck against #ChristinaBlaseyFord, ignored #JulieSwetnick's gang rape allegations, demonized #DeborahRamirez. How many more rapes will happen bec Trump &GOP brand claim women liars.
3. 0 reason other than corruption, misogyny, and partisanship for having no witnesses, no FBI investigation. Yet hypocrite Grassley, opens saying he wants a "Safe, comfortable, and dignified" hearing and a "show of civility"--then immediately misrepresents the issues. #Kavanaugh
Read 50 tweets
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Gil Meslin
@g_meslin
1. A few thoughts about the tragic incident in Arizona, where a woman was killed by an #Uber self-driving car…
2. Much of what I read in the first day after the incident clearly tried to shift blame to the victim, and to devalue that individual…
3. She was crossing outside a marked crosswalk…

She came out of the shadows…

She may have been homeless…

She had a criminal record…
Read 48 tweets
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Jake Sherman
@JakeSherman
Hard to overstate: trump is taking up almost every issue that splits republicans. Immigration. Massive spending increases. earmarks. Many conservatives think it’s corrupt. Some think it’s a constitutional prerogative. Yowza.
Trump, in many ways, is leading republican leadership down a really, really treacherous path.
What perhaps the White House doesn’t understand: many conservatives in the House will vote against DACA unless it comes *months* after security measures. What an odd disconnect.
Read 6 tweets
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Patrick Raeburn
@PatrickRaeburn
1/ People in the Taxi and Private Hire trades need to put their Champagne on ice. The current ECJ ruling on Uber as a Transport Company means very little, if any change in the England and Wales. #Uber
2/ Uber May well have to withdraw from certain European cities where they will no longer be competitive . Instead they could switch investment and focus to England and Wales.
3/ Given all their legal issues in England. Uber will make full use of any appeals process. In London this could take several years. Many Private Hire Operators will be forced out of business in that time.
Read 3 tweets

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