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@sebmck Hi, Sebastian. We’ll address your full thread here: (1/15)
@sebmck You can disable the Grammarly extension at any time if you don’t want it to check a particular piece of text. For example, if you disable the Grammarly extension on Twitter, Grammarly cannot access anything you type on that website until you re-enable the extension. (2/15)
@sebmck A keylogger is a program that secretly records every keystroke you make, in any program, on a particular device. Cyberthieves sometimes use keyloggers to steal personal information, such as passwords. Grammarly does not do that. (3/15)
@sebmck You can see Grammarly is processing your text by the presence of the Grammarly "G" in a text field so that you’re always aware of what text is being sent to Grammarly to be checked. (4/15)
@sebmck Speaking of: As a SaaS company, Grammarly provides our AI-powered service by processing your text on our servers. When you use Grammarly products, the text you write is sent to our servers so that we can provide our writing suggestions and corrections to you. (5/15)
@sebmck On storage: Grammarly does not store all processed text. All personal data of users stored on our servers (including, for example, your documents stored in the Grammarly Editor) is available in reports that users can request at any time: grmly.co/7E (6/15)
@sebmck Importantly: We do not sell or rent our users' personal data, nor do we share personal data with third parties to enable them to deliver their advertisements. (7/15)
@sebmck And we do not own what our users write! With the nonexclusive license, users give us formal permission to provide writing suggestions and corrections to them and to improve our algorithms. They remain the owners of their content. More here: grmly.co/De (8/15)
@sebmck Grammarly’s products use powerful algorithms based on machine learning — not humans — to check your writing and provide suggestions and corrections. No one at Grammarly can access your text and read it just for fun. (9/15)
@sebmck Grammarly employees can only access your text under very specific circumstances — for example, if you experience a problem with your account and the only way for us to fix it is by accessing your documents in the Grammarly Editor. (10/15)
@sebmck If you request our human proofreading services, our proofreaders will also read the User Content you submit for this specific service, as necessary to perform the contract with you. (11/15)
@sebmck We also believe law enforcement requests should be narrowly tailored to legitimate investigations and will resist those requests that don’t meet those criteria. (12/15)
@sebmck And allow us to translate the legalese: User Content includes the text you write while using a Grammarly product, such as the browser extension or the mobile keyboard. (13/15)
@sebmck We're also happy to report that Grammarly is GDPR-compliant, as is reflected in our Privacy Policy and Terms of Service. (14/15)
@sebmck To summarize: Grammarly does not store all processed text, we do not use text to do anything but provide and improve our service, users can view what we have stored via grmly.co/7E, and law enforcement requests must meet legitimate criteria. Thank you! (15/15)
