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4 tweets,
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1/ This is a good *first* step. Better than doing nothing. But it’s not enough. I read the full blog post. It makes no mention of disabling tracking how *often* the recipient opens the email. It’s also full of the rationalization that secret tracking is ok in “business” software.
2/ The blog by CEO @rahulvohra admits that the recipient of a @Superhuman email can’t opt out of being tracked by emails sent from his product. He admits that the industry needs a solution to this. One good move might be to remove read tracking altogether from Superhuman.
3/ Instead, he uses the “everybody else does it” excuse and lists a few really obscure products. And he adds the “power user” excuse and contends, in effect, that these people have a right to optionally spy on everyone else. This episode is another reason for federal regulation.
4/ It reminds me of @facebook’s playbook: steal peoples’ privacy, get caught, then apologize and pull back, but only partially.
