Thread by @RohanIrvine

Next up is Zoe Green and Sam Grain — Respectful Curiosity, how and with whom are you building inclusion

#uxa2019 #UXAustralia

Talk begins with an land acknowledgment.

We are not the experts in other people's lives.

We are here to talk about our experiences working with different people.

Sam is asking people to stand up and sit down of you've never interacted with a disabled person.

Everyone is standing.

Disabled people are part of your life.

We'll have some tips and stories about when they got it wrong working with disabled people.

Who are we building inclusion for and how are we doing that respectfully?

We are designing for everyone, and it really is everyone.

All means all.

The 12 values can be overwhelming.

Today's talk will focus on:

Everyone is born in
All means all
Everyone needs support
Everyone can contribute

Support is contextual and isn't always obvious.

When they weren't able to have disabled people in the room Meld iterated on the Microsoft inclusive spectrum to help stakeholders understand the context of their audience

There are lots of different ways that people can have impairments from fleeting to permanent.

Designing for disability creates spaces inclusive for other people

Why is building inclusive experiences important?

—Less inclusive design means basics needs are not met.
—People might not feel safe moving around the world they're in
—We design for ourselves and forget about others

—We design for non existent norms
—We design people out
—We embed bias and assumption into machines expected to make human decisions.

If we give the wrong data to computers we will miss those people who need help.

Life is harder than it actually needs be

Biases and assumptions lead to exclusive design.

Some of Sam's colleagues are sharing the assumptions people make about them based on their disability - like congratulating their support worker, saying 'good job' because they're walking or using their mobility device .

In the next video Sam's disabled colleagues are sharing how they are infantalised by abled people.

The couple fundraised their wedding because they're on a disability pension.

The article was:
Focussed on their disability
And
Put their support worker in the centre holding their hands.

(It's fucking gross and typical of how disabled people are portrayed by abled people)

They say things like
"The resilient young man"
"Confined to their wheelchairs"

Don't talk about people like this.

Mo shares an experience where he went to a sexual health clinic and the doctor gave him a sample jar and Mo said "I can't use this" the doctor said "This is all we have, we don't really need the test anyway" Mo replied "Do you think because I'm in a wheelchair I don't have sex?"

The doctor went and got an ice cream bucket and just left.

Mo said he felt dehumanised and wasn't able to get a sexual health test.

This is a very common experience from the disability community. Health services are often brutal.

Be respectful and curious.

Just ask the question, it's better to be slightly uncomfortable for you but it's better than making assumptions

Acknowledge the support and contributions and actually pay them.

Budget for different abilities.

If you make an explicit accessibility and inclusion it's unlikely people are going to exclude it from the budget.

Plan for the extended time it take for some people to complete your session.

Make sure you are conscious of the support and autonomy of each person.
There's a difference between independence and autonomy.

Reimagine artefacts and activities.

We need to change how we do things.

We can't revert back to post it's Texas and touch screens.

@threadreaderapp unroll please!