From @timsoulo, CMO:
"The product that @botsbreeder (Ahrefs’ CEO & Founder had built) was promoting itself like no other product I ever worked with."
It's a simple one and it's not sexy, but it is the most important 🤓
👉 No Google Analytics
👉 No Facebook Pixel
👉 No Email Nurturing
Why?
They focus JUST on marketing activities that move the needle 📈
Exhibiting at a conference is awkward as f*ck.
Ahrefs do thing differently:
Tim started grinding out YouTube videos 4 years back...
Check the image showing weekly subscribers over time, his first video was posted where the red arrow points.
That's over 4 years of consistent action and continuous improvement.
I asked Tim: "Seriously, why aren't you doing email nurturing campaigns?"
He explained that building email nurturing campaigns for may require 2-3 new hires.
All that time and financial investment for something that may not move the needle?
Ahrefs don’t spend on Google Ads.
They JUST invest in paid by boosting their blog content...
All of Ahrefs top 5 most engaged blog posts included their product.
When Ahrefs switched from free to a $7 - 7 day trial, they had twice as many prospects on trial as they had customers. All of these consuming computational and human resources that could be better invested into paying customers.
“backlink checker” is a BIG keyword in the #SEO #SaaS game.
Ahrefs got to #1 by switching from a free trial CTA to allowing prospects to engage with the page by checking any site for backlinks.
If you want one of these in your inbox each week before everyone else, then head here: saashacker.co
After speaking at a event in Singapore, Tim gave away their Blogging For Business course for free to 250 people.
This generated goodwill but also exposed them to the product which obviously was used throughout 🤓
Customer Support - it's that simple.
Apart Strategy 1, this is Ahrefs biggest driver of #WordOfMouth.
Another Word Of Mouth driver is the #BigData trend Ahrefs just jumped on.
The majority of people have no idea how Ahrefs do what they do… but if they can tag on a buzzword during their Friday night beer...
Trust in corporations is at an all time low.
So Ahrefs promote their people:
Ok well, whatever it is. It’s good.
Similar to how Google would place tomorrow’s weather forecast on London’s silicon roundabout.
I'm calling this a Utility Advertisement.
Each year @timsoulo heads back to the same subReddit and request feedback.
Each and every year without fail, he get's 100 comments and 000's of dollars of free exposure.
Ahrefs are growing the following content properties:
👉 Ahrefs Blog
👉 Ahrefs Medium Publication
👉 SaaS Marketing Vlog YouTube Channel
👉 Ahrefs YouTube Channel
They do this to focus content types, accelerating growth
Customers churn for a variety of reasons…
Most of these, you unfortunately can do nothing about. But there is a couple that do sit within your circle of influence.
And the lowest hanging fruit?
Product education.
Tim completed 20 podcast interviews in 4 months.
He invests JUST 2 hours per interview - it's hard not to get an ROI on that investment.
Ahrefs don't use popups.
You can only give them your email address at the END of the blog post as why would the interrupt you when you are busy being educated about their product ;)