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Scott Klemmer on Question Makers today at the HCI seminar hci.stanford.edu/courses/cs547/…
Love explore/exploit approach
People get stuck on one idea early
Why is it hard to keep exploring?
Designers are question makers.
What do you do when things flop? “If we just change the fonts, this will work?” Private photo sharing didn’t work in Burben, so he went back to the drawing board and made Instagram.
Mike snipped without auth, because most photos you share with friends are trivial. Then everyone was following a guy who posted sunset photos in Hawaii... and a new model emerged.
Hey @berkun
Klemmer worked with architecture firm by drawing on the floor plans. The architects can then see what he’s trying, then respond to his scribbles with a deeper skill and understanding.
There are things that are “true facts” but other thighs are harder to judge and understand.
Great throwaway reference by @DesignAtLarge
Peer review is working in coursera...
One of the great riddles of learning sciences is that people love learning, we enjoy novel experiences, but it’s weird that we don’t like learning in the way that is most effective to us. @DesignAtLarge
Oh we just make things complicated as this puzzle proves.
Graphic design is often understood like this; you keep poking at it until you still start to see what works and what fails. Where does the thing break?
We have to question the makers. “I started this thing in my dorm room. I never imaged that later our biggest problem would be Russian hackers.” When is the right time to worry?
Design thinking is just people running around with post-it notes?
I really need to get the scotts talking to each other. @DesignAtLarge @berkun
Premortems are hard in the way effective learning is hard. It’s valuable, but we don’t want to do it.
Questions are productive doubt. Arts job (one of) is to ask unpleasant questions. These photos are infrared photos of migrant housing near the Chunnel.
One of the surprises we shouldn’t have been surprised by what how diversity of insight feeds creativity. We thought the best person should always teach the topic they are best at, but ...? Instead you can hear many people explaining the same thing until it resonates.
Answer: you don’t need a light bulb. You need a new illumination experience.
Now we get to hear @DesignAtLarge play the mbira that he made. Bill believes the piano is a terrrible user interface, and the mbira is designed to be played based on music theory.
Apparently it’s very easy to figure out pop song hooks on this, because of the repetivness ... reminds me of
Have you ever written this?
Feedback can be hard to give so the other person can understand and address it. Awk doesn’t help much.
When designing for feedback, most people can recognize the right feedback even if they can’t voice it.
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