Thread by @mehdirhasan

Update & a new thread from me: @SouthwestAir have apologized privately but refuse to apologize publicly; offered travel vouchers to fly with them (!) that don't cover the costs of our flights; & have made up a totally false narrative:
thesun.co.uk/travel/1048820…
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#shameonSouthwest

https://twitter.com/mehdirhasan/status/1201583288911060993

@SouthwestAir .@SouthwestAir told The Sun "we understand that some Passengers...were involved in a disagreement over seat selection." This is false. There was no disagreement, only a flight attendant who was trying to incite passengers against my hijab-wearing wife.2/thesun.co.uk/travel/1048820…

@SouthwestAir .@southwestair in all their DM conversations with me have ignored the fact that their flight attendant told my wife she was making passengers "uncomfortable" (which is false) by "reading" their faces (huh?). Uncomfortable, by politely asking for a swap which every family does?
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@SouthwestAir .@southwestAir told The Sun:"The Flight Crew requested a Customer Service Supervisor come onboard to help address the situation." This is false. I heard the flight attendant tell a passenger she was calling ground crew to cover herself in the event of a complaint from my wife!
4/

@SouthwestAir This had nothing to do with the passengers, or seat saving or swapping (which Southwest have no policy on, they say). It has everything to do with the *flight attendant* - who targeted & threatened my wife for no good reason. Unless her hijab is a good reason, @southwestAir?
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@SouthwestAir I'm now more furious than I was on Sunday. Then it was a rude and racist flight attendant. Now it's an entire airline, an entire company, that seems unconcerned by, even maybe covering up, racism and harassment onboard. Shame on you @southwestAir.

Pls RT: #shameonSouthwest
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@SouthwestAir "We remain in communication with the Customer who sent the tweet and are working to address his concerns directly," @SouthwestAir told The Sun. But they haven't addressed our concerns, or I would hope any of yours - especially if you're Muslim or a POC.
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#shameonSouthwest

@SouthwestAir It's been 5 days & @SouthwestAir just haven't taken what happened to my wife, or other POC in similar situations, seriously. No recognition of racism, or targeting; no pledge of anti-bias training, no public apology.

Let's get this hashtag trending please: #shameonSouthwest

8/

@SouthwestAir Last tweet, I'm amused to find myself in The Sun of all places, & that too a positive/sympathetic story from them re our issues with the awful @SouthwestAir flight attendant:

thesun.co.uk/travel/1048820…

And in the Daily Caller too:
dailycaller.com/2019/12/05/bri…

#shameonSouthwest

*ENDS*