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David Reaboi @davereaboi
, 4 tweets, 2 min read Read on Twitter
@BofA_Help AI Helper is terrible.
.@BofA_Help seriously, guys—customer service where you’ve gotta wait 30 mins before you speak to a person is awful.
.@BofA_Help it’s probably another example of overzealous fraud protections due to travel, but there’s no reason at all for my card to be declined. Hello....? Will it be 40 mins until I speak to a human?
.@BofA_Help in 2 minutes it will be ONE HOUR since I dialed your customer service number. Still, no human at the other end.
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