Thread by @johncutlefish

I'm still can't believe how much @joshuajames and I covered in this interview.
This is a treasure-trove of wisdom for folks involved in #proddev, #prodmgmt, #orgdesign, #agile etc. We covered so much, here's a summary:

0:00 Access to data. Features factories. Executing “to plan”

1:55 Different types of silos: run vs. change, opex vs. capex, service vs. sales. Optimizing the top of the funnel. Juicing TOFU. Quarter to quarter thinking vs. LTV. @joshuajames

4:54 Conway’s Law, portfolios, and placing bets. Increasing revenue vs. protecting revenue (until there's a financial crisis, which turns your focus to reducing costs). @joshuajames

8:38 For startups, achieving their vision is an existential crisis. For an incumbent, it is a tradeoff. They aren't hungry enough. Until they are forced to be. @joshuajames

9:10 80% of companies are missing a value framework. Context will dictate your focus. Layering on Cost of Delay adds an element of time to traditional SaaS frameworks (e.g. HEART, Pirate Metrics). @joshuajames

12:10 People were afraid that Cost of Delay and CD3 would become a "GPS router" leading teams off a cliff. You need values, mission, and vision. These are your guardrails. @joshuajames

14:42 Metrics vs. targets. Abuse. Perverse incentives. As soon as you place a target on the thing, you risk going wrong. Try two or three competing metrics. @joshuajames

17:16 Using cost of delay at the feature vs. opportunity level. Prioritization at scale. You are making CoD decisions whether you like it or not. @joshuajames

22:18 Technology vs. people constraints. Starting where you are. Winning trust. SAFe is a straitjacket. @joshuajames

24:45 Traveling worldwide. Seeing different orgs at different stages. Tech is a big forcing function. Developing in production. Slightly bat-shit crazy innovations. Tooling changes the game. @joshuajames

27:54 Stories matter. Spotify, and cargo-cults. Experience reports matter. @joshuajames

30:06 Human tendencies repeat themselves. We recognize the "gravity wells” (the things to avoid). Climbing out is hard. Spotify worked (and didn't) work for Spotify. @joshuajames

32:45 Engineer stereotypes. The boundaries of what engineering has been allowed to care about has changed. Ethics matter. @joshuajames

Thank you @joshuajames for sharing so much, and going deep. I'll be working this into some content for @Amplitude_HQ and sharing more. My guess is that this will expand minds :)