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John Cutler @johncutlefish
, 5 tweets, 6 min read Read on Twitter
Words matter... (1/5)

Notice how words like discovery, design, delivery, build, and run often get coopted to silo / segment / divide teams/ppl

To draw imaginary lines around skills. To protect kingdoms even. To make pretty left to right diagrams.

#ux #design #agile #devops
It is very different for a team to ask a couple of its members to get upstream a bit & do some research/discovery...because it adds value

...than it is to structure your Jira workflow, PMO “process”, or SDLC around handoffs and silos. (2/5)

#ux #design #agile #devops
#design / #prodmgmt are vulnerable to believing their own hype. That by owning “the problem”, they’re staying relevant, and by feeding the delivery machine they’re doing everyone a favor. But this becomes a self-fulfilling prophecy. (3/5)

#ux #design #agile #devops
Efficiency is a seductive trap. IMHO, the best outcomes come from messy cross-functional teams exploring/exploiting, diverging/converging. Creative (and healthy tension) over silo-driven toxic tension (4/5)

#ux #design #agile #devops
Sure, people have preferences. Doing 20 customer interviews is not for everyone. But be careful of making assumptions. At least give folks — developers especially — the shot to “discover” things before “delivering” them. (5/5)

#ux #design #agile #devops
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More from @johncutlefish see all

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What is the "operating system" for continuous improvement in your org?

By that I mean....interventions aside, who participates, how are opportunities explored/prioritized, rituals?, artifacts?, who "runs" the interventions, etc. ?

Here's what's on my mind.... (1/5)
Consider two orgs:

1) Feedback goes to managers. Managers address. Escalate if required. Managers "own" trying to fix impediments & generally protect teams

2) Team meets quarterly for large-scale retro, prioritizes areas for improvements, forms small work-groups

Well...(2/5)
The reality is that there are "healthy" versions of both organizations. What is important is that they actually take it seriously. They care. There's a not-so-buggy OS on which to run "interventions".

It's like individuals....there are many ways to "be healthy"... (3/5)
Read 5 tweets
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[Thread] This is a super basic hybrid #kanban board. The basic idea is that we prioritize opportunities to tackle, pull the topmost opportunity, and then run experiments to "intervene" and generate an outcome. (1/11) #prodmgmt #kanban
This can scale to multiple teams. Here we have two "opportunities" in progress. (2/11) #prodmgmt #kanban
So why not just give teams their own backlogs? Why do we even need to view this on one board? Well..chances are the teams don't have 100% dedicated team members. To do their job, roles like Ops, Marketing, UX will need an overview (3/11) #prodmgmt #kanban
Read 11 tweets
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Not “rules” by any means...but tendencies

1/10. We underestimate the amount of work we actually have in progress and the impact on flow, quality, value delivered...and overestimate the value of parallelizing work #proddev #kanban #flow
2/10. We underestimate the drag created by dependencies, constraints, hand-offs, reviews, etc. etc. ... and overestimate our ability to navigate them, play Tetris, and thread the needle #proddev #kanban #flow
3/10 We underestimate the impact of “lights on” and “business as usual” type work...and overestimate our ability to tackle these issues without a big hit on flow #proddev #kanban #flow
Read 10 tweets

Related threads

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Here's my latest talk - Design & Power: A Political Playbook for Creative Leaders vimeo.com/298197873 - thanks @ldconf & @clearleft (link to slides in next tweet) #design #ux
Slides here: slideshare.net/berkun/leading…
A blind spot for designers and is overestimating the value of HCI knowledge. In any organization, it's mastery of skills in HHI (Human to human) and HGI (Human to Group) interaction that defines how effective you will be.
Read 8 tweets
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I’ve worked with lots of agile #teams, and some of the symptoms of a well functioning high-perfoming teams that I see are:

👇
They start their daily standups on time.
They tend to laugh a lot and have fun.
Read 86 tweets
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In the past, I have made costly mistakes in business & personal life which you can avoid by learning from me. The path to success is littered with storms, bumps, bends, twists, potholes, blockades called #failure .
Follow the thread and see why you need a #roadmap/#businessmodel
A #businessmodel must #clearly bridge your present with the future.
This applies to every sphere of life.
Imagine going to a place you have no idea about without a roadmap?
That is why having an #EntrepreneurInResidence is important.
As an #EntrepreneurInResidence I usually help drawing up a realistic #roadmap
that will clearly pronounce your intentions,
what will enable you to get to your envisioned destination,
and which indicators you should see to know you have reached that desired destination.
Read 11 tweets
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1/ #Design your audience:

1. Curate the initial community with the right audience
2. They, in turn, create the right feedback loop
3. Don't ignore the designing of the community

#startups #designthinking #productdesign bit.ly/2tBK3FR
2/ #Design your audience:

E.g. @dribbble allows only community-nominated 'prospects' (bit.ly/2yRH4OI) to content. This ensures the best and relevant content

#startups #designthinking #productdesign bit.ly/2tBK3FR
3/ #Design your audience:

I would go a step beyond. For optimized network effects of a consumer #productdesign, you need to design the dynamics of consumer interactions.

#startups #productdesign bit.ly/2tBK3FR
Read 3 tweets
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⬇️ Thread de mes sites autour du #design, #inspirations, #graphisme, etc.
N'hésitez pas à ajouter vos sites pref, je vais essayer de les organiser par catégories.
Onglet #Tools > #photos libres de droit et gratuites. Mes préférés sont @PexelsPhotos et @unsplash qui ont le mérite de pas ressembler à des photos de banque d'image lambda et sont souvent très jolies. pexels.com & unsplash.com
En fait, mon problème principal c'est que je bosse rarement sur des projets qui requièrent les superbes photos d'Unsplash... Haha. Comme d'hab, on vérifie quand même la license correspondant à chaque photo.
Read 11 tweets

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