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Ben Ransford @br_
, 14 tweets, 2 min read Read on Twitter
let's talk about the java software update prompt
2/n it appears out of nowhere. we've correctly conditioned users to regard randomly appearing boxes like this with suspicion!
3/n this dialog box doesn't say what java is. i'm a nerd and it's not even clear to me. JRE? JVM? JWT? splonkets or whatever?

how's someone with no muscle memory for such things supposed to know what "java" is?
4/n "java" is a programming language, right? why would a nonprogrammer want to care about a "java" update at all?
5/n the version numbering scheme is totally nuts. "java 8 update 181 build 13". these numbers are MEANINGLESS outside the organization that produced this dreadnought.

we're supposed to visually compare vs. "java 8 update 171 build 11" by the way.
6/n there's no indication as to what's in this release. is it a security update? the message doesn't even TRY to summarize it, not even "we update our app every N weeks" type fluff.

why should a user upgrade if there's no stated reason? upgrade sometimes cause breakage.
7/n oh, thanks for not requiring me to restart *MY* computer and letting me "finish" *MY* work.

which work? what application does it want me to finish using? "your browser or application." oh.
8/n and who's making these demands anyway? no company name anywhere. apple? sun microsystems? oracle? google? ben & jerry's?
9/n because no indication of contents, urgency, or effect of this update, who knows whether 'skip this version' is a reasonable option or not.

"you can just click the link to see the details" AND YET I WILL NOT
10/n this doesn't look like any of the other dialog boxes on my mac, except it kind of does, because the buttons look familiar. otherwise it looks like a janky applet from 1995. why should the user trust the entity that puts this dusty antique in front of them?
11/n FWIW that little "i" info circle icon is garishly pixelated on a modern high-resolution screen. buuuuush leaaaaaague.
12/n how much does it want me to download? is this going to cramp my style for 30 minutes if i'm on a home connection? no clue available.
13/13 stopping here for good luck. this is why we can't have nice things.
(14/13 THE WINDOW IS STUCK ON TOP OF EVERY OTHER WINDOW AND I HAVE TO CHOOSE AN ACTION BEFORE I CAN DO ANYTHING ELSE)

(my choice is to close the window. does that mean "skip this update" or "remind me later"?)
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