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It is almost as if customer telemetry is super valuable. techcrunch.com/2019/03/22/mai…
Owning the data generated by direct customer relationships is increasingly valuable since it can be used to fuel machine learning and other modern business data science processes. "Co- ownership” of customer data is more than problematic. google.com/amp/s/25iq.com…
For SaaS businesses to grow at the non-small expected rates sometimes business partners become frenemies and then intense competitors. TAM in a given market is only so big in many cases and growth of the business can only come from adjacent complementary markets.
