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Banks can't charge for these ATM transactions 👇👍👌👌
1) RBI, in a circular dated 14 Aug, clarified that transactions which fail on account of technical reasons like hardware, software, and communication issues shall not be counted as valid ATM transactions for the customer.
1) RBI, in a circular dated 14 Aug, clarified that transactions which fail on account of technical reasons like hardware, software, and communication issues shall not be counted as valid ATM transactions for the customer.
2) Other failed ATM transactions like non-availability of currency notes in the ATM, transaction declines attributable to the bank or service provider will also not be considered as valid ATM transactions for the customer.
3) Invalid PIN/validations etc, which result in failed ATM transactions, will also be not counted as valid ATM transactions.
4) Non-cash withdrawal transactions at ATMs such as balance enquiry, cheque book request, payment of taxes, funds transfer shall also not be part of the number of free ATM transactions.
Cc @mahesh10816 @rspchary @Achintiyah @iempress_1 @girishalva @HydWatch @jyotsnavarma9
Cc @mahesh10816 @rspchary @Achintiyah @iempress_1 @girishalva @HydWatch @jyotsnavarma9
