On that note, "How do I give negative feedback to ___?" is the most common Q I get asked. 4 things I recommend:
1. Come from a place of Care.
2. Come from a place of Observation.
3. Come from a place of Fallibility.
4. Come from a place of Curiosity.
blog.knowyourcompany.com/how-to-deliver…
1. Come from a place of Care.
2. Come from a place of Observation.
3. Come from a place of Fallibility.
4. Come from a place of Curiosity.
blog.knowyourcompany.com/how-to-deliver…
The one big thing I recommend NEVER doing: Feeding a Shit Sandwich (where you layer the feedback "good bad good").
Why?
1. It's predictable.
2. It's disingenuous.
3. People only listen to what they want to hear – so only the "good" or the "shit."
blog.knowyourcompany.com/stop-feeding-s…
Why?
1. It's predictable.
2. It's disingenuous.
3. People only listen to what they want to hear – so only the "good" or the "shit."
blog.knowyourcompany.com/stop-feeding-s…
For kicks, here's super quick 5min talk I did last year summarizing it all:
blog.knowyourcompany.com/watch-stop-fee…
blog.knowyourcompany.com/watch-stop-fee…
