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Congratulations to @joulee on the release of her book, The Making of a Manager 🎉 Here's a thread with 10 of our favourite quotes:
“Running a team is hard because it ultimately boils down to people, and all of us are multifaceted and complex beings. And yet, working together in teams is how the world moves forward. We can create things far grander and more ambitious than anything we could have done alone.”
"Your job, as a manager, is to get better outcomes from a group of people working together. It’s from this simple definition that everything else flows." —@joulee
"To manage people well, you must develop trusting relationships with them, understand their strengths and weaknesses (as well as your own), make good decisions about who should do what (including hiring and firing when necessary), and coach individuals to do their best" @joulee
“Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can” —@joulee
"The best way to give critical feedback is to deliver it directly and dispassionately. Plainly say what you perceive the issue to be, what made you feel that way, and how you’d like to work together to resolve the concern." —@joulee
"Admitting your struggles and asking for help is the opposite of weakness — in fact, it shows courage and self-awareness." —@joulee
"Sending out an agenda ahead of time shows a level of care and intentionality in helping the group stay focused. It’s a good idea to do this for meetings of any size, even 1:1s, but the larger the meeting, the more important the preparation." —@joulee
"As a manager, one of the smartest ways to multiply your team’s impact is to hire the best people and empower them to do more and more until you stretch the limits of their capabilities." —@joulee
"At the end of the day, a resilient organization isn’t one that never makes mistakes but rather one whose mistakes make it stronger over time." —@joulee
"Pay attention to your own actions -the little things you say and do- as well as what behaviours you are rewarding and discouraging. All of it works together to tell the story of what you care about and how you believe a great team should work together." —@joulee
