It's shocking that people need to be reminded of these.
It's even more shocking how easily they get them wrong.
Good luck improving on principles this simple.
You are the one who is supposed to Become, not other people. You interest in them is your responsibility, not theirs.
Not like an idiot, and not all the time.
Smiling can be a surprisingly difficult task for some people. Guess what – you can use a mirror to find your best smile.
If you're "bad with names", shut your lazy and don't be stupid. Carry a pocket notebook around and make a point of writing down the name of everyone you meet.
The best way to impress people and seem smart isn’t to show off your knowledge and abilities.
Know questions and ask many, preferably about the person you’re talking with.
When you frame things in terms of others' interests, you naturally appear to be on their side and understand them.
Sheer understanding is social power in a world where no-one's paying attention, even to themselves.
Listening patiently & intently can be sufficient to appear wise & credible.
You're being deliberate, considerate, measured with words, so you seem shrewd & erudite. Hence your attention signals importance.
Looking people in the eye is pure charisma. Nobody does it. Smart people, competent people, people people don’t do it nearly enough.
Eye contact projects power and confidence even when you have none.
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