1/5
Go to the 24 hour pharmacy to pick up a script, they tell me they can't fill it because it needs a prior authorization suddenly, I had no notice of this from either the doctor, the insurance company, or even the pharmacy despite their texts to pickup
It is midnight on a Friday, I use this 24 hour pharmacy because it is convenient for my sometimes crazy schedule. I look on the back of my UnitedHealthcare card and call the member number, navigate the call system, they're closed after 7pm and all weekend.
The pharmacy, Walgreens, is unable to help, because just die, but they offer to sell it to me for cash, if life is what I chose, and I do, and pay them $640. When I get home I text my doctor's office to ask them to send in a pre-auth, usually that takes a week to ten days.
Keep in mind that I am meanwhile paying the cost of the insurance premium for this lack of coverage of a drug that I have been taking for a couple years, that my doctor feels I need, that if I don't take I suffer pretty bad consequences.
The insurance company knows the prior auth will go through, there isn't an "alternative therapy" for this drug. They're just "managing costs" by forcing dependent patients to pick up a month or two of the drug or die. I can't imagine not having the money. #MedicareForAll