NEW: Colorado Attorney General @pweiser's office is investigating whether Comcast and DirecTV engaged in "a deceptive trade practice" by charging customers a regional sports fee while @AltitudeTV is blacked out. #9NEWS
@pweiser @AltitudeTV AG's letters reviewed by #HeyNext say customer complaints about paying for Altitude while the Nuggets and Avs games aren't airing led to the investigation, which may also include, "other fees and charges ... that have the potential to confuse and mislead consumers."
@pweiser @AltitudeTV Altitude is also blacked out on Dish during the re transmission fees but the AG's office says Dish does not charge a regional sports fee.
@pweiser @AltitudeTV Comcast says it is cooperating with the AG's investigation and offering customers a partial refund of the regional sports fee. Comcast was not immediately able to tell us, or the AG's office, how it calculated how much to charge with Altitude off the lineup.
@pweiser @AltitudeTV DirecTV did not offer answers to our questions about the regional sports fee and the Altitude blackout.
