Bank of America banker back east sent me this email that Bank of America sent them of how to "proactive outreach" (sales call) customers during this #Coronavirus normal.
Watch this and be pissed. I'm going to point out a bunch of things wrong here
![](https://pbs.twimg.com/media/ETggLaEX0AEdC2Z.jpg)
The fact that you tell them to turn up the empathy, even asking them how they are doing is bizarre, Bank of America
Stop selling goddamn accounts!! Help your customers navigate the new Economy
TAKE CARE OF YOUR PEOPLE