Discover and read the best of Twitter Threads about #centrelink

Most recents (5)

Imagine the social segregation of not being able to attend your best friend's 40th Birthday party because it's held in a restaurant that doesn't accept #indue #CashlessDebitCard
Imagine not being able to take your mum out on Mother's Day or dad on Farther's Day for lunch or dinner because local businesses aren't pre-registered for #CashlessDebitCard #indue
Read 19 tweets
.#Centrelink office visit lesson eleventy thousand: Do not cry, do not say that you are frustrated after 7 months of trying to get help for an ill family member. Even when you say it quietly & politely, you will be assessed as a threat, sat behind a glass screen separated from 1/
..the worker w/ a surveillance camera overhead. You’ll be told that this happened as “you’re upset”. Being treated as if you are a safety risk & a threat is intimidating and threatening. No raised voice, no discourtesy, no violence but you are threat.
...you will be a threat as your presence @Centrelink asks workers to be human in a system that is set up to dehumanise you and them. It’s no surprise that more people are homeless & killing themselves. It’s a despairing & hopeless system. #RaisetheRate
Read 3 tweets
Brewing off the coast of civil society: the projected track of #robodebt. Now note the underlying cost/benefit ratio: For 1 dollar of "direct" cost (there's other costs btw), at most 4 dollars of "debt" raised (not reassessed/recovered). But let's #rewindrobodebt a sec. Thread!
As you do, I dusted off my copy of DHS' Annual Report 2013-2014, p314. Let's look at the old data-matching system, which as the Ombo says was the same method but with less automation&more info gathering from employers. Look at the cost-benefit ratio here. Confusion costs.
I'm standing here on DHS' own preferred ground. These nrs exclude costs to CLCs, AAT, social impacts. I'm firmly of the belief that if people claim their rights, if they pursue #centrelink, the economics of this programme will collapse. A frontup, wide quality check makes sense
Read 9 tweets
The Government must suspend #robodebt during the legal challenge in the Federal Court #centrelink #auspol #greens

theguardian.com/australia-news…
Two years ago I chaired the senate inquiry into the #robodebt debacle and the evidence we heard was both devastating because of the human consequences and gobsmacking in the brazen way the Gov threw out fairness to pick on some of the most vulnerable people #auspol #greens
Since that senate inquiry the Government has tweaked around the edges, but it has not addressed the underlining unfairness of the program and people are still being harassed for money they do not owe and cannot pay #auspol #greens #robodebt #centrelink
Read 6 tweets
So #centrelink phonelines, the importance of correcting errors&debt repayment have been in the headlines. Well, on cue comes an AAT decision that takes all those issues, adds in a computer fail & unproven attacks on the recipient's character: austlii.edu.au/cgi-bin/viewdo… #notmydebt
The decision relates to a FTB and Schoolkids bonus overpayment in a complex family situation. The debt at its centre was born from a computer malfunction, accepted as such by Centrelink. Just how far was the woman affected by it driven to clear her debt (and sadly, her name?)
The fact #centrelink or let's face it, Serco, make an error is not currently a defence to a debt being recoverable. The law is entirely compatible and facilitative of Centrelink's incompetence. Instead Australians have to show that the debt is "solely" attributable to the error
Read 11 tweets

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