Ratul Aich Profile picture
Jan 24, 2019 4 tweets 3 min read Read on X
I find it bit stressful to browse @Zomato. This is my Personal Feedback. @zomatocare can forward it to the UX Team.

User Journey 1. My browsing habit, when I have a preferred location in my mind, normally in my home city.
Environment - Sitting on my Bed, browsing Zomato.
Go Out -> Select a Location -> List of Restaurant -> Filter by Budget -> Filter by Type -> Quickly check Location of successive Restaurants on Map -> Select Restaurant -> Book Uber.

User Journey 2. My browsing habit, when I have a
preferred Cuisine in my mind. Most of the time, I search by Cuisine than searching by Location. I am a Fan of Tasty Youtube Channel. I like visiting new Restaurant.
Environment - Sitting on my Bed, browsing Zomato. Go Out -> Search a Cuisine (Sizzler) ->
List of Restaurant sort by Distance (thumbnail) -> Filter by Budget to have a second opinion -> Quickly check Location of successive Restaurants on Map -> Select Restaurant -> Book Uber.

#UX #UserJourney #Context #EmpathyMap #CX #UserExperience #foodtech

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More from @rat9

Apr 25, 2023
Aich Surname Wikipedia

#Aich #Aitch #Aech #Surname #Kayastha #Kshatriya #Brahmin #Muslim #Hindu #Islam #Wiki #Austria #BadenWürttemberg #Germany #Bangladesh #Bikrampur #Dhaka

The following article requires a number of citations. The content has been collected & collaged from
the history of edits contributed by different people on the ‘Aich Surname’ page in Wikipedia. The link to the Aich Surname Wikipedia page is as follows. en.wikipedia.org/wiki/Aich_(sur….

Aich (also spelled as Aitch) is a Hindu #Bengali surname belonging to the Maulika Kayastha
Aguri (agro) caste mainly found in Burdwan or Birbhuma and Hoogly.

Kayasthas are a sub-caste of Hindus, found across both historical and modern India. The #Kayasthas emerged as a sub-caste or Caste of the #Kshatriyas in Bengal during
Read 14 tweets
Nov 16, 2022
@RAYSITI @BeReal_App I think this app is a good conversation starter every single day. It will also trigger group calling because eventually, people will like to discuss the life moments in the photos in detail with each other in their free time. The influencers may decide to
@RAYSITI @BeReal_App celebrate their mundane routine life like photographer Jamie Livingston.
@RAYSITI @BeReal_App In the long run, this app will draw down the FOMO and peer pressure among a group of friends, be more empathetic towards each other and this empathy will turn into a comfort zone that will inspire friends to collaborate over petty ideas.
Read 28 tweets
Nov 16, 2022
I was watching the Personalization versus Customization video on the Nielsen Norman Group YouTube channel (). Looking from the lens of social psychology, I think a video on Personalization versus Comparison (Comparative Personalization) would sketch
the future roadmap of digital communication design. This is because I've been thinking about the many ways personalization can be taken advantage of socio-politically at a global level while watching the video 'How short-form video is rotting your brain?'
Read 7 tweets
Oct 23, 2022
I'm totally perplexed after watching the movie #Kantara. The expressions of Būta Kōla are subtle yet extremely gravitated. The ending scene where father & son meets in the jungle & they communicate through eyebrows instantly draws a parity with Kathakali. The unmatchable energy Image
in 'hunkar' grunt completely consumes the atmosphere. Bhoota Kola characteristics wouldn't have diffused into the heart & mind of audience in absence of repeated premonitions & hallucinations of the protagonist Shiva. On a lighter note I think some people in the theater
engrossed in the movie forget to breath. 🤣
Read 5 tweets
Oct 6, 2022
@JioCare @reliancejio यह यूजर पैन पॉइंट्स मै जिओ यूजर इक्स्पीरीअन्स टीम के लिए खास तौर पर लिख राहा हूँ। मै चाहता हूँ की जिओ यूजर इक्स्पीरीअन्स के सीनियर मेम्बर और हेड मेरे इस टवीट को पढ़े। जिओ फाइबर के द्वारा जिओ टीवी प्लस उपयोग करने मे मूड खट्टा हो जाता है। पहले हम
टीवी चलाते थे और रीमोट मे चैनल नंबर दबाकर चैनल तक झट से पोहोच जाते थे। चैनल का नाम याद रखने की कोई खास जरूरत नहीं होती थी। एक चैनल मे पोहोचने के बाद, अप और डाउन एरो दबाकर ऊपर नीचे के चैनल ब्राउज़ कर लेते थे। अब चैनल का नाम याद करके रखना पड़ता है। बिस्तर पर लेटे लेटे अगर टीवी ऑन
करके चैनल लगाने का मन करता है तो पहले लाइट ऑन करना परता है जिओ टीवी प्लस बटन को रीमोट मे ढूंढने के लिए, फिर गले को साफ करके, चैनल को याद करके, रीमोट को मुह के सामने लाकर, चैनल का नाम जोर से बोलना परता है ताकि फैन की आवाज़ मे कही हमारी आवाज़ दब ना जाए। मतलब जो काम पहले केवल
Read 21 tweets
Sep 25, 2022
Why does the Government of India, Twitter or broadband service providers censor searchable adult content on Twitter like searching hashtag “Allie Haze”? @Twitter #adultcontent #porn #censorship #internet #sex #broadband @JioCare #jiofiber @internetfreedom Image
@Twitter @JioCare @internetfreedom Why does the Government of India, Twitter, or broadband service providers censor searchable adult content on Twitter like searching hashtag “Allie Haze”? Is it by court order? @PMOIndia @JioCare @internetfreedom @TwitterSupport @barandbench
@Twitter @JioCare @internetfreedom @PMOIndia @TwitterSupport @barandbench Did I miss something related to the twitter adult content censorship circular from the Government of India or the Court? @IndianExpress indianexpress.com/article/techno…
Read 23 tweets

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