FAQ
1. When this system comes into effect?
This new system comes effective from 29.07.2019 - Monday.
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Yoi can book your water through the below link and follow the procedures.
chennaimetrowater.in/login_dfw.html
Also, you can call us at 044 4567 4567.
Your existing booking will still be served. But if you do a new booking in the new system, your old booking will get cancelled automatically and water will be delivered under the new system.
The new system is a ‘prepaid’ system. When you book metro water online, your booking will be made only after prepayment through your net banking, debit or credit card.
Yes, only 3000 litres capacity can be booked through phone and paid via cash on delivery.
This will help to keep the bookings open all through the day rather than slots getting booked out by a few early in the morning itself. This will help citizens to book at their comfortable time of the day.