Thread by @JustinKirby

THREAD:
Had a new customer come in Tuesday. She was legitimately scared of vaping because of what she was hearing from the news, but her mother is sick (smoking-related), she's tried other methods to quit, nothing worked...but she needed to do something....
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She tried going to another shop for help, but "the ditsy chick behind the counter knew nothing..." (her words). She decided to give it once last shot and just happened to walk in to our shop.
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All in all, I spent close to 90 minutes with this wonderful woman. I stood there and explained EVERYTHING to her: the ingredients of nic e-liquid vs. what she's hearing about in the news, how devices work, the difference between salt nic & freebase...literally everything.
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It was closing time (8 pm) and she was extremely apologetic about taking up so much of my time. I learned over the course of our convo that she was a huge coffee fan, so I told her that I have an aeropress in the back and we can sit here and talk all night if need be.
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Finally got her narrowed down to a device, flavor and nic level she felt she would be comfortable with. She left happy, well-informed (to the point she was reiterating points back to me), and ready to take on the world.
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She came back in last night and was so ecstatic that it was working! In the course of 4 days, she had cut her cig use in half, but felt she wasn't getting what she needed out of the nic level she orig. picked.
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We orig. talked about the possibility of needing to go one step up for a little while, so we did just that last night.
Side note: I give her less than two weeks and she'll be completely cig. free.
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I'm not a bot. I'm just a simple vape shop manager with the goal to save the world one ex-smoker at a time.
Shops, make sure your people know what they're doing and can show new customers the ropes. If they don't, I will.
#notabot #quitlying #vapingsaveslives
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