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2020s, decade of designing interoperable data standards and policy, communities of adoption, community alliances, organisations with kindness+compassion at their centre,focused on an inclusive society.

Platforms to ‘enable innovation’ rather than ‘front end innovation’ itself.
Last decade was lots of ‘it could look like this’ - this needs to be the decade of mass collaboration across sectors and org boundaries to enable services to work interoperabley for users and reduce #lifeadmin for people using and delivering services.
Beyond that, this must go beyond our current definition and boxing of services for this or that and think more holistically about the platforms we are designing to enable people to thrive in their context, where they are.
Less forced #lifeadmin for people to ‘manage’ their lives with the state and more enablement to thrive.

But this will come back to the systems that power our services and the structures we create to deliver this.

Designers, this is a deep ‘backend’ job.
Blog post brewing.
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