Every single function that can be made remote-capable must be made so. Yes, video chat and productivity. But also telemedicine, autonomous delivery robots, more.
We need to safeguard the lives of doctors, nurses, delivery personnel.
As stopgap, all workers for delivery services who choose to continue should get training, protective gear, military-style hazard pay.
What China did:
ft.com/content/6a1169…
Next level would be a cloud kitchen with a videotaped ingredients-to-food-to-delivery-robot process.
Each piece of this exists, it's "just" snapping them together.
You want to remove as many humans as possible from the loop, to protect them & customers.
It's like Fedex Tracking Number 2.0 or farm-to-table. Everyone now has an interest in auditing the hygiene of their supply chain.
1) encourage autonomous vehicles and sidewalk delivery robots as public health measure
2) for safety, turn some roads into autonomous-only roads, perhaps at certain times of day