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- Trading times regime that is incompatible with the convenience model for informal business.
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• the use of long-term exclusive lease agreements and the exercise of buyer power by the national supermarket chains;
• the lack of a pro-competitive regulatory regime that is aligned with the convenience model associated with small and independent retailers.
• small and independent retailers, including spaza shops, serve a useful convenience role akin to that of convenience stores in the garages located in the urban areas.
• the entry of the national supermarket chains has shifted the competitive landscape in non-urban areas in relation to price, product variety and consumer expectations;
• the removal of information asymmetries in order to improve access to credit finance; and
• providing support for the enhancement of business skills.