Earlier today, Medical Director and Physician Quality Officer @kylejrehder delivered @Duke_Childrens Grand Rounds on #PsychologicalSafety. Check out this thread for some highlights:
Speaking up improves #teamwork and patient outcomes. Dr. Rehder showed a long list of publications backing up this statement and also highlighted efforts like @WHO's first ever World Patient Safety Day and the TeamSPEAK program our friends @dukenus @SingHealthSG have launched. 
One definition of #PsychologicalSafety: being able to show and employ one's self without fear of negative consequences for self-image, status or career @elliesmd @ELM_Eckert
Dr. Rehder gave a shout-out to @AmyCEdmondson @WorkFearlessly , who has been a trailblazer in the field of psych safety. See a podcast with Dr. Edmondson here @HarvardHBS hbr.org/ideacast/2019/…
What about tools for promoting psych safety in the workplace? Try using Critical Language and/or Debriefs. Dr. Rehder's Bite-Size Team Training Series teaches these topics in a quick, 5-minute format #elearning @ZeroPatientHarm @HSMcLean1219 hsq.dukehealth.org/bstt/
"Feedback drives improvement. Feedback tells someone you want them to be even better." @kylejrehder explains how psych safety is critical to a continuous improvement environment #QI @HEMMarstiler @DrShannonDuke @ValueCapture1
For more tools and resources, including a teamwork toolkit and a list of available safety culture courses, visit hsq.dukehealth.org 📊
