By Petey Parker
A THREAD...
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his kind of training to corporate executives and staff. It cost me a $12 taxi ride.
I had flown into Dallas for the sole .....
Time was of the essence and my plan included a quick turnaround trip from and back to the airport. A spotless cab pulled up.
The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door.
He then showed me several tapes and asked me what type of music I would enjoy.
Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the...
“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find...
I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluate my personal assets and…
wham! I became a..
One thing I know for sure, to be good in my business I could simply just meet the expectations of my passengers.
But, to be GREAT in my business, I have to EXCEED the customer’s expectations!
I like both the sound and the return of being ‘great’ better than just..
Did I tip him big time? You bet! Corporate America’s loss is the traveling folk’s friend!
Lesson: To be GREAT in business,strive to EXCEED your customer expectations.
Go and OVER DELIVER your promise and smile to the bank
Happy sunday