@MarieLouBlack @TechAdvisorUK @MacworldUK In this article

bleepingcomputer.com/news/technolog…

you write

"The good news is that the new design is merely applied in your browser, so opening your account in an Incognito window or on another computer will show you the old layout."

...
@MarieLouBlack @TechAdvisorUK @MacworldUK "And this means you can get rid of it simply by closing Twitter, deleting your cookies and cached data, then restarting your browser."
@MarieLouBlack @TechAdvisorUK @MacworldUK "In Chrome click the More icon (three dots) at the top right and choose More Tools, Clear Browsing Data. Select a date range and select the box next to 'Cookies and other site data' and 'Cached images and files', then click Clear data."

I tried that. It didn't work.
@MarieLouBlack @TechAdvisorUK @MacworldUK Right now, I can't download my tweet archive, because @Jack's poorly thought out redesign of Twitter has broken the link to the tweet archive download page. I need to get past that roadblock.

You know @Support isn't going to be helpful. They never are.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack So, when you start passing out bad information, that's a real problem. Please. stop. doing. that.

When you act like you know something you don't, you're not just failing to help people, you're getting in the way of writers who know what they're talking about.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack As a layman in this subject, the only way I could find out just how thorough full of it you were was by trying your worthless advice and watching it not work.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack As I've been trying to beat the clock, and recover something I'm certainly entitled to (my own tweets), by posting your nonsense as if it were fact, as if you knew what you were talking about, you wasted my time and got in my way.

This is not cool.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack @techadvisoruk, please fire @MarieLouBlack. Her uncaring incompetence has served to undermine your credibility.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack By the way, this is the first time I've ever made such a request, but under the circumstances, it is more than called for. You DON'T run interference on people when they're trying to save their data.

In your industry of choice, there is no coming back from that.
@MarieLouBlack @TechAdvisorUK @MacworldUK @jack You owed it to your readership to do your homework before going into print. You obviously couldn't be bothered.
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