2005: Creating Great Customer Experiences, a how-to book. Did my homework, wrote a great proposal, researched agents. I pitched agents and small publishers directly. I got 24 (25?) thanks-but-no-thanks letters.
“All my hopes and dreams.”
“What?”
“Books. It’s books.”
#writingcommunity
“I always appreciate referrals from X, who as you know is terrific.” #writingcommunity
“Thanks... your proposal... is nicely done.
I've... made a few comments/suggestions that you may or may not agree w in the interest of making this a bigger book and not merely the newest migraine cookbook.” #writingcommunity