I call @Carefirst: "Do you cover CPT codes ___ in the following circumstance?"
Carefirst: Yes, we pay 70% of the allowed cost after the deductable."
Me: Ok great. What is the allowed cost?
Carefirst: We can't disclose that.
@Carefirst: .... because we only cover 70% of the allowed cost after the deductable
Me: Right. Costs greatly exceeded the deductable. So what was the allowed cost?
Carefirst: we can't disclose that.
Carefirst: Right.
Me: So how do I know if you are providing benefits as you are contractually obligated to do?
Carefirst: . ..
& the worst of it is, I will never get back the time spent on this.