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Effective teamwork, like relationships, isn’t defined by the absence of conflict; if fact, without conflict, there can be no authentic growth. No, these are defined by the ability to resolve conflict, allowing divergent positions to mature into something greater. @thecurbsiders
Similarly, you will constantly find yourself in conflict, both internal and external, when dealing with, among other things, your patients and colleagues.
For your patients, seek first to understand before being understood. A “difficult” patient presents an opportunity to grow, build rapport, and develop an authentic patient-caregiver relationship that is more meaningful than just “refilling meds.”
Don’t avoid such patients, but embrace their inherent complexity. See them as the individual they are and not who you WANT them to be. Likewise, with your significant other, meet them where they are and not where you want them to be.
When we force another to be who WE want, you are ensuring that a defensive wall will be built and conflict, while avoided at first, will build up and mature into resentment.
Accept that you yourself might be wrong; in fact, it might be best to assume you ARE wrong. In this way, you are better poised to see the other’s position in a more objective fashion.
Never, ever attack another for a position they hold (ad hominem), but separate out ill-perceived logic from the person, damaged to some extent, that stands before you. Understand that pain first before you discredit the position they hold dear.
Someone who is so deeply damaged has a difficult time separating the source of their pain from their own self-identity and a poorly timed “attack” on the source is perceived as a personal attack.
To sum, seek first to understand (patients, colleagues, significant other, children) before seeking to be understood.
@ETSshow @thecurbsiders @InduPartha @ACPinternists @aoglasser @cjchiu @medrants @kidney_boy @medicalaxioms @meggerber #MedTwitter #Leadership
@ETSshow @thecurbsiders @InduPartha @ACPinternists @aoglasser @cjchiu @medrants @kidney_boy @medicalaxioms @meggerber #MedTwitter #Leadership
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