Thread by @schukin

1/9 Excited to share what we’ve been working on:

Observant is a new kind of ML tool that uses depth sensors on iPhone X/XS/XR to understand when users are happy, confused, frustrated & much more.

https://twitter.com/TechCrunch/status/1057041870080143360

2/9 Observant takes an obsessive approach to privacy; the iOS SDK processes everything on-device, and *never* sends any images, video, biometric or other sensitive data to the cloud. And that’s just for starters. Read more about privacy here: observantai.com/privacy

3/9 This was borne out of a pain point with Buglife, our mobile bug reporting software: telling users to shake their phone or to take a screenshot always felt less-than-ideal.

4/9 So many bugs + UX shortcomings continue to exist because people don’t have the time to report bugs, or don’t know how to express frustration or confusion with existing software.

5/9 So we created a way to simply detect user frustration & confusion. And soon expanded that to include happiness, sadness, surprise, contempt, and more.

6/9 Technology that analyzes human emotion has a broad range of applications; while empowering beta testers & UX research was our starting point, emotion recognition can be used to diagnose early onset Alzheimer’s, train autonomous vehicles, and much more. pscp.tv/w/1ynJOYRaPLlKR

7/9 We’re currently rolling this out as an invite-only program, so that we can ensure we really nail down all of the privacy aspects of this. To date, this has entailed everything from adding multiple layers of opt-in dialogs...

8/9 ...to working with our partners’ legal teams to make sure they get their TOUs & policies right.

9/9 Ultimately, we’re excited to shape this technology in a way that can *help people*. Not just companies or product managers, but regular, normal end users. If you think you’d be a good candidate for early access to the SDK, shoot me a DM or email! observantai.com

10/9 oh and One More Thing... with yesterday's Apple announcement of new depth-enabled iPad Pros, Observant now supports iPad! 😎

We now run on 4x as many devices than we did just 2 months ago. 😱