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There is a reason why “There’s a new Sherriff in Town” approach always fail. It is as counter productive as the sign “Under New Management” which warns loyalists of the establishment to beware of drastic changes that won’t factor in their utility. It admonishes prospectives too..
...by letting them know the establishment failed and the new order will do everything to salvage the situation at their expense, so they simply keep walking. It is even worse if this is an institution of state. It simply warns that we brace for impact of a worse fate.
Unfortunately most of today’s rulers are primitive, uncouth and far from the leaders of an egalitarian society. They are unintelligent and illiterate when it comes to the understanding of strategic communication. In our firm & NGO we need not put up sign. We learn everyday.
It remains our core duty as a culture to show by action that we learnt from yesterday’s mistakes by acting differently and better today. Data helps. Transparency and accountability matters. We need not take offense, deny or fight when negative feedback comes in. We simply learn.
Cognitive Dissonance has no place in our culture. Excellence makes us walk away from what we used to believe. And the person we become can’t possibly be the same as the person we were. I hope the state learns from this. They are already failing at serving. The noise cuts nothing.
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