![](https://pbs.twimg.com/media/D4SnJyBUUAAXSqD.jpg)
#RM_Ott19
AA adds that new tools will become increasingly available, and expertise to take advantage of these will drive partnerships of the future. Data is also a key resource for this
#RM_Ott19
#RM_Ott19
If customer service is a black box where questions go unanswered (about immigration status, policies), can we really foster trust?
Need to leverage tech to better serve the public - B Sanders #RM_Ott19
Plus, that would cost so much less
- B Sanders #RM_Ott19