What is:
1. Average revenue per subscriber?
2. Gross Margin?
3. Churn?
4. Customer Acquisition Cost?
Assume a 10% cost of money and calculate LTV for extra credit. Be a detective!
Good news: "The NYT's cash position continues to grow, and it now has $826M"
NYT tripled its subscriber retention staff between 2015 and 2017. Best way to grow? Don't shrink!