#AnExcellentRead - #Muda
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#TerraCares4Naija
#HappySunday
A leading five star hotel in #India had invited Mr. Masai Imai from Japan to hold a workshop for its staff.
But everybody gathered as planned for the workshop in the conference hall sharp at 9 am.
So let's proceed to where work is happening Let's start with the first room on the first floor."
That happened to be the laundry room of the hotel.
Mr. Masai entered the room & stood at the window, "beautiful view!" he said
"A room with such a beautiful view is being wasted as a laundry room. Shift the laundry to the basement and convert this into a guest room."
Aa Haa! Now nobody had ever thought about that!
"Then let's do it," Mr. Masai said.
"Yes sir, I will make a note of this and we will include it in the report on the workshop that will be prepared." Said the Manager
just now." Mr. Masai.
"Just now?" Manager
"Yes, decide on a room on the ground floor/basement and shift the stuff out of this room right away. It should take a couple of hours, right?" asked Mr. Masai.
"Let's come back here just before lunch. By then all this stuff will have got shifted out and the room must be ready with the carpets, furniture etc. and from today you can start earning the few thousand that you charge your customers for a night."
The next destination was the pantry. The group entered. At the entrance were two huge sinks full of plates to be washed.
Mr. Masai removed his jacket and started washing the plates.
"Why, I am washing the plates", Mr. Masai.
"But sir, there is staff here to do that." Manager
All the officials wondered - did they require a consultant to tell them all this ?
"Plenty, so that there should never be any shortage." answered the Manager.
Mr. Masai said, "We have a word in Japanese -'Muda'. #Muda means delay, Muda means unnecessary spending.
"Yes, we will say this in the report." Manager.
We must pack the extra plates in a box right away and send these to whichever other section of Taj requires these. Throughout the workshop now we will find out where all we find this 'Muda' hidden."
On the last day, Mr. Masai told a story.
"A Japanese and an American, both fond of hunting, met in a jungle.
Just then they heard a lion roaring. Both started running. But the Japanese took a short break to put on his sports shoes.
The American said, "What are you doing? We must first get to the car."
All the participants engrossed in listening to the story, realized suddenly that the lion would stop after getting his victim!
It is never late to learn..let us #TakeOutAllMudaOut of our lives
Thanks for reading 🙏