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One of the main traits or KPI for a PM should be their ability to have a strong validation customer / expert council whether the folks are using your product or not (former is better :) #pm @numberzofficial
They should have the trust and respect to a point where these folks will answer your question via whatsapp or just a quick call #pm @numberzofficial
Would love to hear thoughts on how it is done esp in B2B SaaS business’ cc @prasanna_says #pm @numberzofficial
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